“Terms and Conditions” is the document governing the contractual relationship between the provider of a service and its user. On the web, this document is often also called “Terms of Service” (ToS), “Terms of Use”, EULA (“End-User License Agreement”), “General Conditions” or “Legal Notes”.The Terms and Conditions are nothing other than a contract in which the owner clarifies the conditions of use of its service. Some quick examples are the use of the content (copyright) , the rules that users must follow while interacting with one another on the website / app and, finally, rules related to the cancellation or suspension of a user’s account etc.Particular emphasis should be given to the limitation of liability clauses (and disclaimers) , for example the case of malfunctions of the app or website.The Terms and Conditions therefore, represent the document that helps in dealing with problems or preventing them in the first place. Because of that, the Terms and Conditions are fundamental in many cases in order to mount an adequate and proper defense.
A privacy policy is a document that explains how an organization handles any customer, client or employee information gathered in its operations.Most websites make their privacy policies available to site visitors. A privacy page should specify any Personally identifiable information that is gathered, such as name, address and credit card number, as well as other things like order history, browsing habits, and . The policy should also explain if data may be left on a user’s computer, such as . According , the policy should disclose if data may be shared with or sold to third parties and if so, what the purpose is.There is no concensus as to whether or not privacy policies are legally binding and no consistency in enforcement. In the United States, the Federal Trade Commission () promotes enforcement of existing laws and industry self-regulation. Generally for the FTC, are not sufficient for legal action if there is no loss of money associated with the breach.
